Terms of Use
Version of 4 October 2026 · SEO by Yoni FZC
These Terms of Use set out the rules for using Radar by Yoni. Radar by Yoni is provided by SEO by Yoni FZC, a company registered in the United Arab Emirates under trade licence 4413478.01, with its address at Business Centre,Sharjah Publishing City Free Zone, Sharjah, United Arab Emirates.. By using Radar by Yoni, you agree to these terms. Last updated: 4 October 2026.
About these terms
In these terms, "we", "us" and "our" mean SEO by Yoni FZC. "You" means the business that uses Radar by Yoni, and the people it allows to use its account. "Your store" means your online store on Shopify or WooCommerce.
Radar by Yoni is a service for businesses, not consumers. If you accept these terms for a company, you confirm you have the authority to do so.
These terms work together with our Privacy Policy and Disclaimer. If we agree anything different with you in writing, that agreement applies where it differs.
The service
Radar by Yoni is a web app that helps owners of online stores understand their store and decide what to do next. It reads your store data from Shopify or WooCommerce on a read-only basis and never changes anything in your store. If you give access, it can also read Google Analytics 4, Google Search Console, Google Ads and Meta Ads, read-only.
It turns this data into reports and advice cards, sends you emails and alerts, and can prepare WhatsApp links that you open and send yourself. Optional features include a journey tracker for your store, private task links for your staff ("workers"), a paid "Ask me" box and market insights. Our page "How we handle your data" explains each one.
We set up all technical connections for you. The only thing you may need to add yourself is the journey tracker script, if you choose to use it.
Accounts and access
You must give us correct details when you sign up and keep them up to date.
Keep your sign-in details private. You are responsible for what happens in your account, including anything your staff do. Tell us at once at privacy@yourdomain.com if you think someone has used your account without permission.
Worker links show only the tasks assigned to that worker. Treat them like passwords. You can ask us to cancel a worker link, or remove any connection, at any time.
We may suspend access if we reasonably believe your account is misused or at risk. Where we can, we will tell you first.
Your responsibilities
You are the controller of your customers' personal data. We process it for you, as your processor. This means you are responsible for how that data is collected and used. In particular, you agree to:
- have a lawful basis, under the data protection laws that apply to you and your customers (for example the ones listed in our Privacy Policy, such as the UAE PDPL, the EU GDPR or the California CCPA), for the customer data in your store and for letting us process it for you;
- tell your customers, in your own privacy policy, that you use Radar by Yoni. We give you ready-made text on the page "Text for your store's privacy policy";
- not use Radar by Yoni to send spam or unwanted marketing, and contact customers only where the law allows it;
- respect customers who ask not to be contacted, and mark them "do not contact" in Radar by Yoni;
- follow WhatsApp's terms and policies. WhatsApp messages prepared by Radar by Yoni are sent by you, from your own WhatsApp, and you are responsible for them;
- add the journey tracker only to stores you own or control;
- not try to break, copy or overload Radar by Yoni, or access data that is not yours.
- if you turn on personal emails to your customers: let us send them on your behalf from a mailbox on your own domain (for example a subdomain of your store's domain), make sure your customers may be contacted this way under the laws that apply to you, keep the sender name and role in Settings true, and respect any customer who asks to stop;
If a law that applies to you requires a separate data processing agreement with us, ask us at privacy@yourdomain.com.
Fees and packs
Fees for Radar by Yoni, and for "Ask me" question packs, are agreed with you separately. We will always tell you the price before you pay.
For now, you pay by bank transfer or through a payment link we send you. Payments are not handled inside the app.
Payment terms, including any refunds, are those we agree with you. If nothing else is agreed, fees are paid in advance and are not refundable, except where the law requires a refund. "Ask me" questions are used up as you ask them.
Prices do not include VAT or other sales taxes unless we say so. We may change prices for future periods after telling you in advance. If a payment is late, we may pause the service after telling you.
Market insights
Market insights use anonymous, aggregated numbers from all stores, never names, customers, products or store names. You can opt out in Settings at any time. It works on a "give to get" basis: stores that opt out do not receive market insights.
Anonymous success stories
We may tell, anonymously, the results a store obtained with Radar by Yoni, for example in an article on our website. We call these "anonymous real cases".
An anonymous case never names your store, your products, your customers or your city. It only gives the broad sector (for example "a gourmet food store") and a broad region (a country or larger, for example "the UAE" or "Europe"), with rounded figures or percentages and approximate dates (for example "in September").
We only use results that Radar by Yoni really measured in your store. Before a case is published, we check that its sector and region together cannot point to a single store among the stores that use Radar by Yoni. If they could, we use a wider region. A person on our team reviews every case before it is published.
Availability and changes to the service
We work to keep Radar by Yoni available and working well, but we cannot promise it will always be available or free of errors. We may need to pause it for maintenance, updates or reasons outside our control.
We may improve, change or remove features. If a change removes something important that you pay for, we will tell you in advance where we can. If your store platform or another service is down or changes how it works, parts of Radar by Yoni may stop working until we fix them.
Third-party services
Radar by Yoni works with services run by other companies, such as Shopify, WooCommerce, Google, Meta, WhatsApp, DataForSEO, our hosting provider, our email provider and our AI provider. Their own terms and policies apply to your use of their services.
We are not responsible for how these services work, for their downtime, or for errors in the data they give us.
Intellectual property
We own Radar by Yoni, including its software, design, text, advice rules and built-in wording. We give you a limited, non-exclusive, non-transferable right to use it for your own business while your account is active.
You own your store data. You allow us to use it only to provide and support the service for you, to improve the service, and, in anonymous and aggregated form only, for market insights as described above.
We can use your store's numbers to recommend our services to you. For example, when your data shows a problem that one of our services fixes, we may tell you about it. We never share your numbers with other clients to do this.
You may not resell Radar by Yoni or offer it to others.
Advice and results
Advice cards are estimates based on your store's own data. They are not financial, legal or tax advice. You decide what to do and you are responsible for your actions. We do not guarantee any result. Please read our Disclaimer.
Limitation of liability
Nothing in these terms limits liability that cannot be limited under UAE law or any other law that applies, such as liability for fraud or wilful misconduct.
Subject to that, we are not liable for:
- loss of profit, sales, business, goodwill or opportunity;
- indirect or consequential loss;
- decisions you make based on reports, advice cards or answers from Radar by Yoni;
- problems caused by third-party services or your store platform;
- messages you send to your customers.
Our total liability to you for all claims connected with Radar by Yoni is limited to the fees you paid us in the 3 months before the event that led to the claim.
You are responsible for claims from your customers or others that arise from how you collect or use customer data, or from messages you send.
Ending the service and deleting your data
You can stop using Radar by Yoni at any time. You can ask us to disconnect your store and delete all your data from Radar by Yoni at any time, using the button in the app or by emailing privacy@yourdomain.com. We then remove the connections and delete your data in one step.
We may end the service with reasonable notice, or at once if you seriously breach these terms.
When the service ends, we delete your store data from Radar by Yoni. We keep billing and payment records for as long as the law requires. Anonymous, aggregated market figures, which cannot identify you or your store, are not affected.
Fees already paid are not refunded when the service ends, unless we agreed otherwise or the law requires it. The sections on intellectual property, liability and governing law continue after the service ends.
Governing law and disputes
These terms are governed by the laws of the United Arab Emirates, as applied in the Emirate of Sharjah. The courts of Sharjah have exclusive jurisdiction over any dispute about these terms or Radar by Yoni.
Before going to court, please contact us so we can try to solve the problem together.
Language
These pages are available in English, Spanish and Arabic. The English version is the binding one. If a translation differs from it, the English version applies.
Changes to these terms
We may update these terms. The date at the top shows the current version. If a change is important, we will tell you by email or in the app before it applies. If you keep using Radar by Yoni after that, you accept the new terms.
If any part of these terms cannot be enforced, the rest still applies.
Contact
SEO by Yoni FZC, Business Centre,Sharjah Publishing City Free Zone, Sharjah, United Arab Emirates..
Email: privacy@yourdomain.com
Website: https://yourdomain.com
What changed
- 24 Sep 2026: First version of these pages.
- 27 Sep 2026: Added: we can use your numbers to recommend our services to you; email log; emails to customers from your own email app; customer of the month; the journey tracker now also records products viewed and store searches; weekly check of your public website; AI web research for good practices.
- 27 Sep 2026: Clarified (no change to your rights or obligations): screenshots and videos of the app use a made-up demo store; alerts for orders with many items and the "Loyal buyer" label use the same order data as before.
- 1 Oct 2026: The legal pages now cover stores in other countries, with a section for each privacy law, and are available in English, Spanish and Arabic. The English version is the binding one.
- 2 Oct 2026: Added: personal emails to your customers, sent on your behalf from a mailbox on your own domain, with the replies kept in the app for 12 months; new email provider entry; new paragraph in the text for your store's privacy policy.
- 2 Oct 2026: Clarified (no change to your rights or obligations): you can choose to add a coupon code of your own store to the personal emails; the emails can mention a true fact from the customer's own orders.
- 4 Oct 2026: Added: we may tell, anonymously, the results a store obtained with Radar by Yoni (no store name, products, customers or city; only the broad sector and region, rounded figures and approximate dates).